Walkin"GE Global Servicing": Customer Service Representative : From Mon-Friday @ Hyderabad
Walkin"GE Global Servicing": Customer Service Representative : From Mon-Friday @ Hyderabad
Website www.ge.com
Eligibility UG - Any Graduate - Any Specialization,PG - Any PG Course - Any Specialization
Experience 0-4 Years
Location Hyderabad
GE Global Servicing
Job Role: Customer Service Representative
Job Summary :
Receiving calls from customers based out of US
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquires and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.
Job Specification:
- Should be Customer Service Centric
- Excellent English Verbal Communication Skills
- Working knowledge of Computers
- Professional Phone etiquettes and ability to work with a Team
- Should be willing to work nights
- Should be open to Change
- Minimum of 18 years of age
Educational Requirements: Should be minimum 10+2 or a Graduate
BE, B-Tech, B.Pharm and MCA freshers need not apply.
Walking From Monday to Friday @ Timing 2PM to 5PM
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquires and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.
Job Specification:
- Should be Customer Service Centric
- Excellent English Verbal Communication Skills
- Working knowledge of Computers
- Professional Phone etiquettes and ability to work with a Team
- Should be willing to work nights
- Should be open to Change
- Minimum of 18 years of age
Educational Requirements: Should be minimum 10+2 or a Graduate
BE, B-Tech, B.Pharm and MCA freshers need not apply.
Walking From Monday to Friday @ Timing 2PM to 5PM
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