Infinite | Tech/ Sr Tech Support On 12th to 15th November 2013 @ Bangalore
Infinite | Tech-Sr. Tech Support On 12th to 15th November 2013 @ Bangalore
Company Infinite Computer Solutions India Pvt Ltd
Website www.infinite.com
Eligibility Any Graduate
Experience 1 - 6 yrs
Location Bangalore
Job Role Tech/ Sr Tech SupportJOB SUMMARY:
Comapny profile :
Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management, Intellectual Property (IP) leveraged solutions and IT services, with focus on Telecom, Media, Manufacturing and Healthcare Industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation & Verification, Product Development & Support, to higher value-added offerings, including, Managed Platform and Product Engineering Services.
Candidate Profile:
1. Should have sound knowledge of latest/upcoming products/processes & services
2. Ability to understand/ diagnose & troubleshoot the problem
3. Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries
4. Handling irate/demanding customers - where necessary, in a tactical manner
5. Open to feedback & learning
6. Achieve Call Quality requirements as outlined via Call Monitoring Guidelines
2. Ability to understand/ diagnose & troubleshoot the problem
3. Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries
4. Handling irate/demanding customers - where necessary, in a tactical manner
5. Open to feedback & learning
6. Achieve Call Quality requirements as outlined via Call Monitoring Guidelines
Required Skills:
1. Excellent Communication.
2. Flexible Working Night shifts and US Shifts.
3. Good Computer Trouble Shooting Skills.
4. Willing to work in International Voice Process.
5. Minm 6 months of International Exp.
2. Flexible Working Night shifts and US Shifts.
3. Good Computer Trouble Shooting Skills.
4. Willing to work in International Voice Process.
5. Minm 6 months of International Exp.
Walkin to our Office 4 PM Onwards for Direct Face to Face Interviews from 12th to 15th Nov , 2013.
Venue:
Infinite Computer Solutions India Ltd
Gopalan Global Axis,
Block 2(A1), Upper Ground Floor,
Plot No. 152, EPIP 2nd Stage,
Whitefield, Bangalore-66.
Land Mark: Opp to Satya Sai Hospital/Next to SJR Tech Park.
Infinite Computer Solutions India Ltd
Gopalan Global Axis,
Block 2(A1), Upper Ground Floor,
Plot No. 152, EPIP 2nd Stage,
Whitefield, Bangalore-66.
Land Mark: Opp to Satya Sai Hospital/Next to SJR Tech Park.
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