NCR | Hiring - Customer Engineer Jobs

NCR | Hiring - Customer Engineer On October 2013 @ Pune

NCR | Hiring - Customer Engineer On October 2013 @ Pune

Company      NCR
Website        www.ncr.com
Eligibility      B.E/B.Tech/Diploma
Experience   0 - 1 yr
Location       Pune
Job Role      Customer Engineer

JOB SUMMARY:Company Profile :
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 300 million transactions daily across the retail, financial, travel, hospitality, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 26,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Job Description:
1. Responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
2. Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction
3. Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment
4. Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
Candidate Profile:
1. Candidate should possess B.E/B.Tech/Diploma in (Electronics and Communications) degree from a recognised university
2. Good problem solving skills
3. Ability to work with Microsoft Office suite.
4. Experience on Windows XP, Windows 2000 operating systems required
5. Excellent interpersonal skills/customer relationship skills required
6. High level of mechanical/electrical aptitude

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